Smart Pet Tech Hub | Australia's Smart Pet Specialist

PETKIT smart pet products in a modern Australian living room with a Ragdoll cat - self-cleaning litter box, smart water fountain, automatic feeder and pet camera
Smart Pet Tech

Smarter tech,
happier pets.

Australia's Smart Pet Specialist

PETKIT×CATLINK
Local Australian Support
Real help, right here.
Repair & Spare Parts
Long-term care.
Smart Care+
Extra peace of mind.
Local WarrantyIncluded with every smart device purchase.
Local AU SupportReal people, real help, right here in Australia.
Repair & PartsWe fix it, not just replace it.
Smart Care+Extended protection for peace of mind.
App Setup HelpWe guide you through first-time setup.
Same-Day DispatchShips from our Sydney & Melbourne warehouses.

Buy smart tech with confidence.

Petso Smart Care brings warranty, setup support, troubleshooting, spare parts and repair guidance into one simple support experience — all backed by our local Australian team.

Learn about Smart Care+ →
2-year warranty included
Local Australian support team
App setup & troubleshooting help
Spare parts & repair pathway
Extended Smart Care+ options

See Smart Tech in Action

Watch how our smart devices work in real Australian homes.

Frequently Asked Questions

Common questions about smart pet technology and buying from Petso.

What warranty do smart devices include?

All smart devices from Petso include a standard 2-year warranty covering manufacturing, electrical and mechanical faults under normal use. Extended Smart Care+ options are available for selected products.

Do you provide repair support?

Yes. We offer troubleshooting guidance, spare parts supply and a paid repair pathway for devices outside warranty. Our local team handles everything.

Can you help with app setup?

Absolutely. Our support team helps with Wi-Fi pairing, app connection, firmware updates and first-use guidance for PETKIT and CATLINK devices.

Which brand should I choose — PETKIT or CATLINK?

Both are excellent. PETKIT offers premium design and AI features. CATLINK excels at multi-cat tracking and value. Use our comparison tool to find the best fit for your home.

What is Smart Care+?

Smart Care+ is our optional extended protection plan. It extends warranty coverage, provides priority support, faster replacement assessment and discounted repair options.

Do you ship Australia-wide?

Yes, we ship to all Australian states and territories. Most smart devices ship within 1-2 business days from our local warehouse.