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The shipping fee applies to orders that ship to the rural areas of NSW, VIC, ACT, QLD and SA. Freight is calculated by the actual total weight of the order.
The shipping fee applies to orders that were shipped to the rural areas of WA, TAS and NT. Freight is calculated by the actual total weight of the order.
Reminder: For items within your order that are out of stock, (and won’t have any stock replenishment for a while), a refund will be provided to the customer depending on the amount paid for the said item/s that is/are unavailable, and we will ship the rest items from your order that are fully processed.
We take pride in our swift and organized processing of orders.
We will update the tracking for your order once a tracking number is provided by the shipping carrier. The estimated delivery time is based on the location.
Kind reminder: The delivery might take longer during peak season and under unexpected events. Please track your order regularly by visiting our courier partners’ websites.
Thanks for choosing - where your pet is our priority.